Does je7 share my data with other companies?

No. je7 never sells your personal data to third parties for marketing or commercial purposes. Limited data may only be shared with specific entities for payment processing, identity verification, or legal compliance.

What should I do if I want my data deleted?

To request deletion of your data, email support@je7.biz with the subject line "Data Deletion Request". We will delete your data within 30 days, unless we are required by law to retain it.

Does je7 track my phone or computer?

je7 only collects device information necessary for platform use — such as IP address and browser type. This is primarily for security and fraud prevention purposes. je7 does not track your device.

Will my data be deleted if I close my account?

After account closure, certain data must be retained for up to 5 years in accordance with AML and financial regulations. After that period, all data is securely deleted.

How do I stop receiving promotional emails?

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your account settings. Emails related to important account activity cannot be turned off.

je7 | Privacy Policy and How We Protect Your Data

01

Introduction & Scope

Je7 (www.je7.biz) is fully committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the measures we take to keep it safe.

By using the je7 platform, you agree to this privacy policy. This policy applies to our website, mobile app, and all other services we provide.

In plain terms: je7 is committed to keeping your data safe. We only collect what's necessary and will never sell it under any circumstances.

We comply with international data protection laws and GDPR standards. Any changes to this Privacy Policy will be posted on our website, and you will be notified of significant updates.

02

What Data We Collect

Je7 collects two types of data — information you provide directly, and information collected automatically.

Data Type	Example	Reason for Collection
Identity Information	Full name, date of birth, national ID	Account Verification & KYC
Contact Information	Email address, phone number, and home address	Account Management & Support
Financial Information	Mobile banking number and transaction history	Payment Processing & AML Compliance
Device Information	IP address, browser type, operating system	Security & Fraud Prevention
Usage Information	Game history, login times, session data	Service Improvement & Personalization

We only collect information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.

03

How Your Information Is Used

Je7 uses the data it collects for the following purposes:

Account Management: To create, verify, and maintain your account.
Service Provided: For gameplay, payment processing, and customer support.
Ensuring Security: To detect and prevent fraud and to keep your account secure.
Legal Compliance: To comply with KYC, AML, and other regulatory requirements.
Contact: To notify you of important updates, service changes, or security-related information.
Service Improvement: To analyze usage patterns and deliver a better experience.
Promotional Communications: To send you special offers and promotions, with your consent.

If you'd prefer not to receive promotional emails or SMS, you can turn off that option in your account settings at any time.

04

Data Sharing & Third Parties

Je7 never sells your personal data. However, it may be shared with trusted third parties in certain specific circumstances:

Payment Providers: bKash, Nagad, Rocket, and others — used solely to process transactions.
Identity Verification Services: With trusted verification providers to complete the KYC process.
Game Provider: Only the minimum data necessary to run the games.
Legal Authorities: When required by a court order or at the request of a lawful authority.
Security Auditors: For platform security verification purposes.

Every third party is bound by a strict confidentiality agreement with us. They are not permitted to use your data for their own purposes.

Je7 never sells or transfers your data to any marketing agency or data broker.

05

Cookie Policy

Je7 uses various types of cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Essential Cookies: To maintain your login session and keep the site secure — without these, the site won't function.
Functional Cookies: To remember your language preference and settings.
Analytics Cookies: To understand which parts of the site are most visited — no personally identifiable information is revealed.
Security Cookies: To detect and identify fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

06

Data Retention Period

Je7 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Account Information: Up to 5 years while your account is active and after closure, as required by law.
Financial Transaction Records: Minimum 5 years, as required under AML regulations.
Game History: Up to 2 years for dispute resolution purposes.
Customer Support Records: 1 year after the issue is resolved.
Cookie Information: Session cookies are deleted when you close your browser; all others are kept for a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

07

Your Rights

You have certain fundamental rights over your personal data. je7 is committed to upholding each of these rights:

Right to Access

You can find out exactly what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information we hold about you.

Right to Erasure

Request deletion of your data under specific circumstances.

Right to Restrict Processing

You can restrict how your data is processed in certain circumstances.

Right to Data Portability

Request a copy of your data in a specific format.

Right to Object

You can object to your data being used for specific purposes.

To exercise these rights support@je7.bizEmail us at. We'll respond within 30 days.

08

Security Measures

Je7 employs industry-leading security measures to protect your data:

256-bit SSL/TLS Encryption: All data transmissions are encrypted.
Two-Factor Authentication (2FA): An extra layer of security for your account.
Firewall & DDoS Protection: Server-level protection against cyberattacks.
Regular Security Audits: Regular audits conducted by third-party security experts.
Staff Training: All je7 staff are trained in data protection practices.

In the event of a data breach, we will notify you and the relevant authorities within the legally required timeframe.

09

Child Protection Policy

Je7 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory at registration.

If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed.

If parents believe their child is using je7, they should immediately support@je7.bizto get in touch.

10

Contact & Complaints

For any privacy-related questions, concerns, or requests, please get in touch with us:

Email: support@je7.biz
Subject: Send with the subject "Privacy Request"
Response Time: Within a maximum of 30 business days

We take every request seriously and work to resolve it as quickly as possible. Your privacy is our top priority.

If any part of this Privacy Policy is unclear or you'd like more information, feel free to reach us via live chat or email at any time.

Je7 Privacy Policy — Your Data Is Safe With Us

What We Do to Protect Your Privacy

End-to-End Encryption

Your Data Is Never Sold

Your Control

Secure Data Storage

Cookie Transparency

GDPR Compliant